— Case Study · Tradewind Group · Research PrototypingGlobal Consumer Brands · Feb–Sep · 4 Categories

How a research consultancy shipped 300+ web prototypes for global brands with zero missed deadlines.

A consumer-relations research programme for global household-brand clients spanned four product categories. Each needed six-plus interface alternatives, programmed to research-grade fidelity for both qualitative and quantitative waves. Schemerr was the build partner: seven months, 300+ prototypes shipped, every weekly research deadline met.

Web Prototypes Programmed

300+

Both research waves · 4 categories

Categories Covered

4/4

Baby · Shave · Oral · Appliances

Engagement

7mo

February → September

On-Time Research Deadlines

100%

Weekly waves · zero slippage

01

The brief

Four categories. Six-plus alternatives each. Qual, then quant.

The consultancy's portfolio spanned four product categories for global household consumer-brand clients. The brand teams were rethinking how consumers reached help — moving from “the consumer figures out where to go” to a guided, search-based experience that meets them where they are. Each category needed multiple alternative designs mocked and programmed for research testing across both qualitative and quantitative waves.

The challenge wasn't strategy — they had that. It was execution at scale: multiple stakeholders per brand, weekly research deadlines, and zero margin for slippage on a timeline that was already aggressive. They needed a build partner who could grasp the research intent fast and programme to it.

Client

Consumer research consultancy

Tradewind Group · global household-brand partners

Scope

6+ alternatives × 4 categories

Qualitative then quantitative waves

Build Environment

HTML / CSS / JS prototypes

Research-grade · desktop testing

Constraint

Weekly research waves

Non-negotiable deadlines

02

What we built

300+ prototypes. Four categories. Both research modes.

The work split across two axes: four product categories — baby care, shave, oral care, personal appliances — and two research modes, qualitative first, quantitative second. Six alternative interface designs per category, programmed to research-grade fidelity for desktop testing. Each design ran four to five hours of build time, replicated and adapted across categories with the right brand context.

01Baby care · help-interface alternatives02Shave · returns, registration, refills03Oral care · replacement & warranty journeys04Personal appliances · spares & service05Guided search vs decision-tree entry06Complaints handling + social proof

The Build, Per Category

  • Six interface alternatives per category, each a distinct answer to “how does a consumer reach help?”
  • Programmed to research fidelity — clean enough to interface with the consultancy’s research-stimulus environment.
  • Two waves from one framework. Qualitative variants first, quantitative variations built on the same base.
  • Adapted per brand context — category specifics for returns, registration, refills, warranty and service.

Why It Held Together

  • The unit was the prototype, not the test. The consultancy ran the research and read results; the build job was clean, interface-ready alternatives.
  • Velocity without slippage. Every weekly wave shipped on time across seven months.
  • Cross-category patterns. Designs proven in one category were adapted, not rebuilt, in the next.
03

The alternatives

One guided help-entry hub — then a fan of tested variants.

The anchor concept replaced “figure out where to go” with a single guided hub: pick how you want help, then route into it. From that base, the programme tested entry-point and channel variants — written, spoken and video FAQ, live and assisted chat, search-led entry, and differentiated complaints intake — each programmed as a clean variant for the research waves.

Anchor Concept · Baby Care

Guided help-entry hub — “meet them where they are”

Programmed For Research · Desktop + Mobile
help · select an option
Guided help-entry hub desktop
Messages list mobile
Support chat mobile
Search bar + Written FAQ

V1Search bar + Written FAQ

Type-to-answer entry

Spoken FAQ

V2Spoken FAQ

Audio answer + linked action

Video FAQ

V3Video FAQ

Demonstrated answer

Search + CR review

V4Search + CR review

Consumer-relations response in-line

Complaints intake flow

V5Complaints intake flow

Differentiated case form

Case confirmation

V6Case confirmation

Resolution path + case number

04

How it played out

The seven-month build, February to September.

Kickoff + stimulus environment setup

Brief alignment · pipeline agreed · baby care queued

SETUP

Baby care ships · qual wave 1 live

First six alternatives delivered · feedback loop set

QUAL

Shave + oral care ship

Cross-category patterns emerge · stakeholder coordination tightens

QUAL

Personal appliances live · qual wave complete

All four categories covered · findings fold into roadmap

QUAL

Quant prep · variant expansion

Second-round alternatives · variant count past 150+

PREP

Quantitative research live, all 4 categories

Programming velocity holds · weekly cadence maintained

QUANT

300-prototype milestone hit

Both waves · four categories · final quant cycle wraps

QUANT

Engagement closes · re-engagement signalled

Final handover · repeat-cycle intent confirmed

CLOSE
05

The results

What seven months of research-mode building delivered:

Primary Metric300+

Web prototypes programmed for research testing, across four categories and two research waves.

Variants Per Category75+

Average programmed per product category — some categories ran 90+ by closing.

Delivery100%

On-time research deadlines across seven months of weekly waves — zero slippage.

I used Dayo to program over 300 versions of website alternatives for testing. The work was extremely detailed. Dayo quickly grasped what we were trying to do, guided us so we used the most appropriate programming to interface with our research, and got this super-complicated project done. You can imagine how much communication it took to deliver 300 different programs and how challenging the timeline was. Dayo communicated fully and met all deadlines. I would not hesitate to recommend Dayo to anyone, and will use him again when I get the chance.
MD

Mary Day · Partner

Tradewind Group · consumer research consultancy

Need a build partner who programmes to the research, on deadline?

Talk to Dayo

Client

Tradewind Group

Service

Research Prototyping

Categories

Baby · Shave · Oral · Appliances

Timeline

7 months · Feb–Sep

Result

300+ prototypes / 100% on time